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Marios’ Story | How an Airbnb Superhost Upgraded His Pet Friendly Experience

We interviewed Marios Magonezos, an Airbnb Superhost based in Kythira island, Greece who trusted Woof Together to upgrade the pet friendly experience at his properties called Rouga.

Marios Magonezos welcoming guests with pets!, Category:

Why did you decide to allow pets at Rouga? How many bookings with dogs does your property have per season?

Despite being an animal lover, the main reason was reaching out to a broader clientele. I had also recognised the need to somehow make the space more pet friendly as more and more people were contacting me asking about if my facilities are suitable to their dog. These last 3 years we have seen a significant increase in bookings with pets. In 2020, 1 in 3 bookings in Rouga were about couples and families travelling with their dog.

How was the pet friendly experience before Woof Together? What did you learn from working with the Woof Together team?

Woof Together has helped in providing a framework of action. Whereas before I would blindly accept people with dogs without recognizing the intricacies that it can create, I now feel more aware about policies and procedures, product variety and necessity as well as inclusivity. I realized that I should create a full experience for dog parents owners too.

What was the reaction of your guests from the Woof Together pet friendly experience at Rouga?

People traveling with their dogs always feel more at ease when they find out that a potential holiday house is equipped and pet friendly. Traveling with pets can be stressful and it is reassuring to know that your host provides with necessary equipment and information that makes their travels and stay lighter and smoother. They were excited about how prepared Rouga was to accommodate their needs.

Happy guests leave 5 star reviews. What was the case for Rouga from your guests with dogs after working with Woof Together? 

As an Airbnb Superhost, 5-star reviews for the pet friendly experience at my property is the greatest reward. Travelers with pets definitely left Rouga this year feeling supported and respected. Although most people that visited this year had already travelled with their pets before, they were all thrilled to find out that there now is a new platform that helps in finding quality pet friendly certified accommodations and that Rouga was certified and so well prepared!

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