Cleaning a Room After a Pet Guest
By Wooftogether, Category:You've probably already spent a lot of time implementing new cleaning protocols in your hotel or rental properties because of…
We had the honor to assist the Selina Greece team in transforming the pet friendly experience both at Selina Theatrou Athens and Selina Centavrus Pelion.
We started with the very basics: reviewing the pet policy of Selina Greece. Then we assessed whether the pet policies displayed online helped travelers understand if Selina Greece hotels are suitable for a pet friendly stay depending on dog size allowance and pet amenities provided. Surprisingly enough, Selina Greece hotels were simply “pet friendly,” and no pet amenities were offered.
Both Selina Greece hotels took our assessment, and some very important conclusions came up:
1. Dog size allowance is not clear prior to booking; travelers would be intimidated to booking a stay with pets at Selina before checking with the front desk that their medium or large-sized dogs are allowed.
2. Selina has a great reputation for creating a unique concept within each of its hotels. Yet, this approach did not apply to dog guests visiting Selina Greece hotels as no pet amenities were provided to accommodate travelers with dogs. Guests would need to carry their own travel supplies.
3. Although Selina Greece hotels follow some very strict cleaning protocols, both hotels were not equipped with cleaning products designed to remove pet odor and dirt.
4. Common spaces of both Selina Greece hotels have a great view, and usually, guests gather a lot there with their dogs. No water bowls were available, though.
We worked closely with the Selina Greece team and succeeded in delivering a unique pet friendly experience that guests with dogs went crazy about!
The Selina team consists of some of the greatest professionals in the hospitality industry, and they immediately understood the value of upgrading their pet friendly profile. After one month of preparation, we are proud to announce that Selina Greece hotels are badged by Woof Together, meeting high pet-friendly hospitality standards.
Yuki in Athens and Tassos in Pelion were some of the dog guests that enjoyed an amazing pet guest experience. Their parents, Alex and Elena, rated Selina Greece hotels as “the best pet friendly hotel I ever visited” and “Thank you for making our stay a hastle free and relaxing experience by spoiling our dog.” Five-star reviews well deserved.
Kudos to the Selina Greece team for trusting Woof Together and improve their pet friendly services!